Package Terms & Conditions.

Non-Refundable/Non-Transferable

All our packages are strictly non-refundable. If you are unsure if you are able to finish your package in the set validity time, then consider purchasing a smaller package.

Activation Dates

According to specific packages, once you book your first class, your package will be activated. This includes when you have booked for a class, and then decided to cancel. The activation date will still be locked on the date you made your first booking.

Packages will expire within 60 days if not activated, unless otherwise stated on the specific package terms and conditions.

Non-Extendable

All our packages have an expiry date and are strictly not extendable.

This is because you are not purchasing a monthly membership. Our classes are valued at $350 per class and by buying a package, you are purchasing the classes in bulk to enjoy a discount, and needs to be attended before the expiry date to enjoy this discount.

If you have an irregular schedule or travel a lot. Then we recommend purchasing a smaller package.

No-Show Policy

If you miss a class without cancelling before the cancellation window, you will be considered a no-show, and the credit(s) used to book the class will be deducted.

If you are unable to attend class due to a sickness, please write to hello@absoluteboutiquefitness.com.hk with the subject: “No Show Waiver Request.” You will need to email and include a photo of your medical certificate within 24hrs of the time of the class.

Requests sent to us beyond 24hrs will be reviewed on a case by case basis, and may be rejected.

Freeze Policy

If you are injured, pregnant or have just undergone surgery, please email us at hello@absoluteboutiquefitness.com.hk with your doctor’s letter to request a package/contract freeze.

All requests, including non-medical related quests will be considered on a case by case basis, and are subjected to approval. These terms apply:

  • Minimum Freeze Period: 2 weeks

  • Freeze Period* will be in accordance with your doctor’s letter. At a maximum Freeze Period of 50% of the original duration of your package/contract.

  • Package Freeze Fee: $500/request, payable prior to the freeze period.

*Kindly note that we are unable to retroactively freeze your package/contract, so do write to us at least 7 days prior to your preferred freeze activation date.